DESCRIPTION

The part time Building Attendant is an event-driven support position that works in the areas of housekeeping, show care, room sets, event teardown, arena conversions, and grounds maintenance at the Iowa Events Center.

RESPONSIBILITIES

• Participate in set-up and teardown of events as directed including staging, tables, chairs, pipe-and-drape, skirting and other event items as required for events in Community Choice Convention Center,EMC Expo Center, Wells Fargo Arena, and all other areas of the facility
• Safely and correctly use various equipment including a variety of mops, brooms, shovels, scrapers, buffers / burnishers, rider sweepers, scrubbers, walk behind scrubbers, blowers, vacuums, snow removal equipment and others are required
• Handle and set folding chairs, stacking chairs, tables of various shapes and sizes, drapery poles, drapes and skirting
• Work individually and as a team to complete required projects and tasks contributing to a professional, teamwork atmosphere

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Questions? Contact Leah at leah.beery@oakviewgroup.com or at 515-564-8051

DESCRIPTION

A Guest Service Attendant is an on-call, per event employee who will act as primary provider of direct service to guests as they are entertained at the Iowa Events Center.  They are responsible for providing a safe environment for our guests and ensuring all service needs are met. Guest Service Attendants will work in positions as needed including; usher, ticket taker, suite staff and door guards.

RESPONSIBILITIES

• Greet and scan tickets as guests enter the building amd usher guests to their seats
• Provide directional assistance to guests throughout facility
• Report actual/suspected violations of IEC policies, procedures, rules or regulations to your supervisor
• Provide a safe and secure environment for the Iowa Events Center

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Questions? Contact Richard at Richard.Schmid@oakviewgroup.com or at 515-564-8054

DESCRIPTION

The Parking Attendant is an on-call, per event employee who assists in direction of customers in and around the Iowa Events Center parking lots during events. This position is responsible for handling a high volume of cash and credit transactions in a responsible manner. This employee must have excellent attendance to ensure the success of the Parking Department during events held at the Iowa Events Center.

RESPONSIBILITIES

• Greet and direct customers entering parking lot, communicate parking information to the public
• Sell parking tickets, accept cash or credit payment, and count back correct change as needed
• Monitor lot during events, immediately contacting supervisor as issues arise
• Provide excellent customer service assistance to internal and external clients

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Questions? Contact Beau at beau.coffman-pt@oakviewgroup.com or at 515-418-2613

DESCRIPTION

The Parking Supervisor will assist the Parking Manager in daily operations of all Iowa Events Center parking locations. Position is responsible for various administrative duties and ensuring staff has appropriate knowledge and tools for customer service focus and efficient operations.

RESPONSIBILITIES

• Assist with day to day supervision of part time Parking Attendants
• Organize, prepare and distribute work schedules for staffing specific event needs
• Monitor lot during events to ensure cars are parked quickly and effectively; immediately contact the Manager if issues arise
• Assist Manager in communication of policy, employee coaching conversations, and process & procedure updates/information with parking staff

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Questions? Contact Beau at beau.coffman-pt@oakviewgroup.com or at 515-418-2613

Description

The Catering Server is responsible for serving guests in the venue dining areas at catered functions. The Catering Server must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need. As a perk to the role, staff are supplied with meals for most meal functions, as long as there are meals available.

Responsibilities

• Read and comprehend Banquet Event Orders when servicing a guest event for the purpose of setting up guest events with proper linen, dishware, glassware, flatware; executing service on the contracted event menu & event timeline
• Meet the company standard for excellent in the areas of guest service, interaction with co-workers and uniform standards
• Serve meals to guests or replenishing food for buffet service
• Serve beverages to guests including alcoholic beverages. Must check guest’s ID in accordance with state/federal regulations to verify minimum age requirement for the purchase of alcoholic beverages

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Questions? Contact Jeff Maynes at jeff.maynes@oakviewgroup.com or at 515-564-8026

Description

The Catering Barback is responsible to have assigned bars set-up & prepped prior to catered events. The Barback will assist with receiving and storage of product, prepare & stock bars.  All equipment will be maintained, stored, cleaned and organized.  The employee must maintain excellent attendance and be available to work events as scheduled per business need. 

Responsibilities

• Have assigned bars moved and set-up according to the Banquet Event Order (BEO) on time for catered events. This includes transitioning a bar set-up to alternate location during an event
• Prep, stock and re-stock of all assigned bars, including changing out assigned kegs
• Assist the assigned bartender serving beverages as required by the MOD. Must check guest’s ID in accordance with state/federal regulations to verify minimum age requirement for the purchase of alcoholic beverages.  The Barback must serve alcoholic beverages responsibly in accordance with company policy including, on occasion, “slow down” or “cut off” of beverage service to certain guests
• Manage received inventory & storing product while maintaining clean, safe & organized area, and reporting all unsafe working condition & injuries immediately to manager on duty (MOD)

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Questions? Contact Jeff Maynes at jeff.maynes@oakviewgroup.com or at 515-564-8026

Description

The Catering Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

Responsibilities

• Serve alcoholic beverages following all proper procedures for serving alcoholic drinks including state/federal regulations pertaining to the distribution of alcohol
• Check guest’s ID in accordance with state/federal regulations to verify minimum age requirement for the purchase of alcoholic beverages
• Meet the company standard for excellent in the areas of guest service, interaction with co-workers and uniform standards
• Communicate a cut-off to a guest as required

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Questions? Contact Jeff Maynes at jeff.maynes@oakviewgroup.com or at 515-564-8026

Description

The Concessions Cashier prepares and serves concession items to guests. Prepares and pours beverages and serves them to guests.  Ensures quality of food presentation. Uses a POS (point of sale system) and accepts payment. Must be able to maintain excellent attendance in accordance with the attendance policy.

Responsibilities

• Conduct sales by taking orders, building orders, and completing the transaction
• Build orders, prepare food, and have knowledge in all areas of concessions operations
• Maintain stock and supply levels and communicate to the Concessions Stand Manger of low stock items
• Serve beverages to guests including alcoholic beverages responsibly. Must check guest’s ID in accordance with state/federal regulations to verify minimum age requirement for purchase of alcoholic beverages

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Questions? Contact Brett Slaby at brett.slaby@oakviewgroup.com or at 515-564-8223

Description

The Concession Cook is responsible for prep work and cooking hot food items in the Concessions Department. Position assists with set-up, dishes and responsible for maintaining a clean and sanitized work space in accordance with company/State specifications. Shifts mainly nights and weekends, possibly holidays. Must be able to maintain excellent attendance in accordance with the attendance policy.

Responsibilities

• Prepares food in quantities as directed by the Concessions Manager or immediate supervisor
• Comply with health, sanitation, safety and employment regulations in accordance with company standards
• Assist with set-up, clean-up and close out of the assigned Concessions stand
• Ensure proper storage of food products

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Questions? Contact Brett Slaby at brett.slaby@oakviewgroup.com or at 515-564-8223

Description

The Warehouse Worker is responsible for the receipt and storage of all food, beverage and related product and equipment received at Iowa Events Center in Wells Fargo Arena. The inventory and security of all items is under the control of these employees. Employees must maintain excellent attendance and be available to work an event based schedule.

Responsibilities

• Check all incoming items against purchase order sheets checking details such as weight count, quality, and specification
• Ensure that all items are received and placed in their storage location at the proper temperature
• Keep all storage areas and inventory in neat, organized and sanitary condition as directed
• Deliver items according to concession stands and place inventory in a proper fashion using the FIFO method of rotation (First-In-First-Out)

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Questions? Contact Jeff Maynes at jeff.maynes@oakviewgroup.com or at 515-564-8026

For opportunities with CSC Event Security Staff, the security provider for Iowa Events Center, click here.