DESCRIPTION

Under general direction, performs advanced journey level and leadwork duties in the technical operation, maintenance and repair of steam generating boilers, electrical generating equipment and auxiliary systems, and centralized air-conditioning systems of a widely dispersed building complex with numerous individual physical plants; performs related work as required.

RESPONSIBILITIES

• Participates in routine preventative maintenance on equipment; oils and lubricates fans, motors, pumps and generators, cleans screens, strainers, burners and automatic controls as directed
• Effective and timely communication with management and team members including arrival, location, departure; communicating work issues and building needs; escalating issues to management as required
• Responsible to track daily performance and completed tasks through MicroMain web-based system
• Repairs and replaces defective parts & equipment as directed in accordance with provisions of prescribed preventative maintenance

APPLY NOW

Questions? Contact Jim at jim.bacon@oakviewgroup.com or at 515-564-8081

DESCRIPTION

A Guest Service Attendant is an on-call, per event employee who will act as primary provider of direct service to guests as they are entertained at the Iowa Events Center.  They are responsible for providing a safe environment for our guests and ensuring all service needs are met. Guest Service Attendants will work in positions as needed including; usher, ticket taker, suite staff and door guards.

RESPONSIBILITIES

• Greet and scan tickets as guests enter the building amd usher guests to their seats
• Provide directional assistance to guests throughout facility
• Report actual/suspected violations of IEC policies, procedures, rules or regulations to your supervisor
• Complete an incident report on a timely basis, as required

APPLY NOW

Questions? Contact Richard at Richard.Schmid@oakviewgroup.com

DESCRIPTION

This position is based at the Iowa Events Center. The Iowa Events Center features a variety of flexible spaces to host events of all types and sizes. The Iowa Events Center is a unique combination of three venues under one roof: Wells Fargo Arena, Hy-Vee Hall, and Community Choice Credit Union Convention Center. The complex is flexible to meet the needs of events of all types and sizes. It is well-suited for conventions, meetings, tradeshows, sporting, social and entertainment events from 10,000–17,100 people.

RESPONSIBILITIES

• Set-up and tear down including: risers, chairs, tables, pipe and drape and other items as needed for events at facility
• Handle folding chairs, stacking chairs, tables of various shapes and sizes, drapery and skirting
• Operate an assortment of equipment including: forklifts, pallet jackets and more
• Provide excellent customer service assistance to internal and external clients

APPLY NOW

Questions? Contact Leah at leah.beery@oakviewgroup.com or at 515-564-8051

DESCRIPTION

Parking Attendant is an on-call, per event employee who assists in direction of customers in and around the Iowa Events Center parking lots during events. This position is responsible for handling a high volume of cash and credit transactions in a responsible manner.  This employee must have excellent attendance to ensure the success of the Parking Department during events held at the Iowa Events Center.

RESPONSIBILITIES

• Greet and direct customers entering parking lots, communicate parking information to the public
• Accept cash or credit payment. Count back correct change as needed
• Monitor lot during events, immediately contacting supervisor as issues arise
• Provide positive and friendly experience to all customers

APPLY NOW

Questions? Contact Robbin at robbin.morton@oakviewgroup.com or at 515-418-2613

DESCRIPTION

Ticket Office Representative is a part time, on call per event employee who is responsible for the processing and distribution of ticket sales in an accurate and timely manner at all Iowa Events Center facilities. Responsible for providing accurate information to the general public, addressing any concerns and is committed to superior customer service.

RESPONSIBILITIES

• Receive and process in person, phone and mail ticket orders using various aspects of the ticketing system
• Answer phone and provide event information to customers
• Must be familiar with and enforce ticket office rules and regulations
• Provide accurate Iowa Events Center information and superior customer service to patrons

APPLY NOW

Questions? Contact Jake at jake.reichling@oakviewgroup.com or at 515-418-2620

DESCRIPTION

The Zamboni Operator will perform general labor duties as assigned. Duties included but not limited to building conversions for various events, familiarity with all aspects of facility operations and maintenance in addition to ice making, ice maintenance and repair.

RESPONSIBILITIES

• Must be a trained operator for Zamboni Ice Resurfacing machines
• Must be comfortable working in very cold or very hot conditions for long periods of time
• Ability to adhere to building policies and event requirements
• Solid understanding of OSHA rules and regulations

APPLY NOW

Questions? Contact Leah at leah.beery@oakviewgroup.com or at 515-564-8051

Description

The Cashier utilizes a cash register and accepts payment.  Prepares and serves concession items to guests.  Prepares and pours beverages and serves them to guests.  Ensures quality of food presentation. Must be able to maintain excellent attendance in accordance with the attendance policy.

Responsibilities

• Conduct the cash register sales by entering the orders and completing the transaction.
• Responsible for maintaining stock and supply levels, and communicating to the Concessions Stand Manger of low stock items
• Listening and responding to customer requests or concerns
• Maintains sanitation, health and safety standards in work areas

APPLY NOW

Questions? Contact Brett Slaby at brett.slaby@oakviewgroup.com or at 515-564-8223

Description

The Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

Responsibilities

• Serve alcoholic beverages following all proper procedures for serving alcoholic drinks including state/federal regulations pertaining to the distribution of alcohol
• Must check guest’s ID in accordance with state/federal regulations to verify minimum age requirement for the purchase of alcoholic beverages
• Must demonstrate ability to meet the company standard for excellent in the areas of guest service, interaction with co-workers and uniform standards
• Must communicate a cut-off to a guest as required

APPLY NOW

Questions? Contact Jeff Maynes at jeff.maynes@oakviewgroup.com or at 515-564-8026

Description

The Concessions Cashier prepares and serves concession items to guests. Prepares and pours beverages and serves them to guests. Ensures quality of food presentation. Uses a POS (point of sale system) and accepts payment. Must be able to maintain excellent attendance in accordance with the attendance policy.

Responsibilities

• Conduct sales by taking orders, building orders, and completing the transaction
• Ability to build orders, prepare food, and knowledge in all areas of concessions operations
• Responsible for maintaining a clean and organized work space including but not limited to disposal of garbage & cleaning dishes
• Serve beverages to guests including alcoholic beverages responsibly. Must check guest’s ID in accordance with state/federal regulations to verify minimum age requirement for purchase of alcoholic beverages

APPLY NOW

Questions? Contact Brett Slaby at brett.slaby@oakviewgroup.com or at 515-564-8223

Description

The Concessions Cook is responsible for prep work and cooking hot food items in the Concessions Department.  Position assists with set-up, dishes and responsible for maintaining a clean and sanitized work space in accordance with company specifications.  Must be able to maintain excellent attendance in accordance with the attendance policy.

Responsibilities

• Prepares food in quantities as directed by the Concessions Manager or immediate supervisor
• Compliant with health, sanitation, safety and employment regulations in accordance with company standards
• Assist with set-up, clean-up and close out of the assigned Concessions stand
• Ensure proper storage of food products

APPLY NOW

Questions? Contact Brett Slaby at brett.slaby@oakviewgroup.com or at 515-564-8223

Description

The Concessions Culinary Supervisor is responsible for serving guests quality food and beverage following the company’s standard recipes. Prepare and cook meats, sandwiches, salads, sauces, marinades, spices and flour mixtures and supervise all other aspects of the food and beverage operation. Responsible for the training of concessions cooking staff, providing leadership, cleanliness of stands, product quality, food safety, and general safety of the stand(s).

Responsibilities

• Responsible for coaching, mentoring, training, coordinating and supervising the work of concessions cooks and prep cooks in the concessions stand
• Displays knowledge of culinary preparation skills and teaches others proper preparation and food presentation
• Responsible for providing high quality, fresh food products in a timely manner for delivery to guests
• A willingness to cover any open position to ensure the location is fully operational and company standards pertaining to the speed of service and guest satisfaction are met

APPLY NOW

Questions? Contact Brett Slaby at brett.slaby@oakviewgroup.com or at 515-564-8223

Description

The Concessions Supervisor is responsible for overseeing the operation of the concession stands and warehouse areas including the cashiers, cooking, warehouse, and prep areas. The Concessions Supervisor will oversee stands cleanliness/neatness, product quality, customer service, stand safety, food safety, and alcohol service. Employee is also responsible for receipt and storage of all food, beverage, and related products. Employees must maintain excellent attendance and be available to work an event-based schedule.

Responsibilities

• Assist Concession Managers in preparation for event needs
• Performs opening and closing procedures for event and non-event days
• Ensure concession team members follow proper policy and procedure in accordance with OVG Hospitality standards
• Receives product deliveries and maintains accurate inventory records.
  Assists in the warehouse, including transportation of products. Neatly maintains storage areas ensuring all items are placed in their proper storage areas at the proper location

APPLY NOW

Questions? Contact Brett Slaby at brett.slaby@oakviewgroup.com or at 515-564-8223

Description

The Dishwasher & Catering Steward is responsible for the sanitation of all kitchen equipment, cooking utensils, dishware, glassware and silverware, as well as the kitchen.  They are also responsible for all back of house areas being set and ready prior to events. The Dishwasher & Catering Steward will assist in pulling and staging all equipment prior to set-up, during the event and during clean-up. As a perk of the job, we offer free meals for most event days when available.

Responsibilities

• Operates dish machine equipment & washes any items not dishwasher safe by hand
• Places clean dishes, utensils or equipment in proper storage areas
• Sorts and removes trash or compost and clean after usage and sweeps and/or scrubs all floors in the kitchen and back of house areas
• Maintains a positive attitude and compliant employee relations climate

APPLY NOW

Questions? Contact Jeff Maynes at jeff.maynes@oakviewgroup.com or at 515-564-8026

Description

The bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

Responsibilities

• Serve alcoholic beverages following all proper procedures for serving alcoholic drinks including state/federal regulations pertaining to the distribution of alcohol.
• Responsible to learn or have knowledge of various beer, wine varieties & spirits available, and be able to learn to suggestively upsell products to guests.
• Must check guest’s ID in accordance with state/federal regulations to verify minimum age requirement for the purchase of alcoholic beverages.
• Bartenders are expected to de-escalate intoxicated guest situations. If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required.

APPLY NOW

Questions? Contact Brett Slaby at brett.slaby@oakviewgroup.com or at 515-564-8223

Description

The Suite Server is responsible for setting and maintaining advanced and event day suites food and beverage orders for Wells Fargo Arena events.  Oversee their designated suites during events.  Employees must maintain excellent attendance and be available to work an event-based schedule, including nights, weekends and holidays.

Responsibilities

• Assists the Suites Supervisor & Manager in preparation for the event. Stocking of suite products, opening and closing procedures, and maintaining the productivity of the suite pantry and suite storage areas.
• Maintains current “tickets” for designated suites as orders are placed. Presents accurate final checks to the guest.  Ability to accurately report client order and appropriately add tax / service charge.
• Ability to read and comprehend Banquet Event Orders (BEOs) for the purpose of setting up guest events with proper linen, dishware, glassware, flatware; executing service on the contracted event menu & event timeline.
• Serve beverages to guests including alcoholic beverages. Must check guest’s ID in accordance with state/federal regulations to verify minimum age requirement for the purchase of alcoholic beverages.  Communicates last call in designated suites. 

APPLY NOW

Questions? Contact Brett Slaby at brett.slaby@oakviewgroup.com or at 515-564-8223

DESCRIPTION

The warehouse associate is responsible for the receipt and storage of all food, beverage and related product and equipment received at Iowa Events Center in Wells Fargo Arena. The inventory and security of all items is under the control of these employees. Employees must maintain excellent attendance and be available to work an event based schedule.

RESPONSIBILITIES

• Checks all incoming items against purchase order sheets checking details such as weight count, quality, and specification
• Ensures that all items are received and placed in their storage location at the proper temperature
• Requires keeping all storage areas and inventory in neat, organized and sanitary condition as directed
• Deliver items according to requisitions and place inventory in a proper fashion using the FIFO method of rotation (First-In-First-Out)

APPLY NOW

Questions? Contact Brett Slaby at brett.slaby@oakviewgroup.com or at 515-564-8223

For opportunities with CSC Event Security Staff, the security provider for Iowa Events Center, click here.