FULL-TIME OPPORTUNITIES 

DESCRIPTION

Under general supervision, the Catering Sales Coordinator provides assistance and administrative support to the Catering Sales Managers and Catering Director; assists in coordinating the licensing of space and booking of events for the facility and preparation of catering internal and external communications.

RESPONSIBILITIES

• Responsible for high-level oversight to ensure successful onsite catered events and customer satisfaction to encourage repeat business and referrals
• Oversees event coordination, with support from AGM/Catering Sales Managers, as final decision maker in matters pertaining to event execution, including financial and operational matters
• Promptly responds to all customer needs and inquiries in an efficient, expedient, and professional manner
• Coordination of event level services to ensure a high level of event holder satisfaction in all pertinent areas of the event experience

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Questions? Contact Jeff at jeff.maynes@oakviewgroup.com or at 515-564-8026

DESCRIPTION

The Catering Sales Manager maintains a consistently positive and professional relationship with internal and external clients. The Sales Manager will handle sales and customer service issues including providing outstanding customer service; researching, resolving and clarifying invoice questions; and providing knowledgeable and appropriate suggestions regarding menu selections. The Sales Manager will facilitate the flow of information internally, as well as communicate with all guests and vendors. Must be available to assist with general catering operations as needed.

RESPONSIBILITIES

• Responsible for generating, managing and coordinating in-house catering sales and initiating, directing and implementing marketing functions
• Generates, negotiates and closes contracts on social, wedding, corporate, convention and gala events
• Oversees event coordination, will frequently represent the company as final decision-maker in matters pertaining to event execution including personnel, culinary, financial and operational matters
• Develops strong customer relations through frequent communication and the use of courteous and ethical interpersonal interaction

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Questions? Contact Jeff at jeff.maynes@oakviewgroup.com or at 515-564-8026

DESCRIPTION

This position will be responsible for generating revenue from local, regional and national companies through the sales of premium seating at Wells Fargo Arena. This position will work as part of the sales team, reporting directly to the Director of Partnerships. The Manager of Premium Seating’s primary focus is the sales and client service for premium seating at the Wells Fargo Arena, including luxury suites, loge boxes, club seats and hospitality packages.

RESPONSIBILITIES

• Relentlessly prospect new business weekly to set meetings with qualified prospects, fill the pipeline, and advance business relationships quickly and efficiently
• Communicate well across all areas of the company including legal, accounting, marketing, community relations, and ticket operations
• Work closely with the Event Services, Marketing, and Partnership teams to ensure that current clients receive superior service and fulfillment of each contract
• Participate in servicing premium customers through various means including direct contact, newsletters, networking gatherings, etc.

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Questions? Contact Jason at jevans@oakviewgroup.com

DESCRIPTION

The Events Department Intern will work closely with the Events Department (made up of Event Managers, Guest Services, and Parking) through hands on learning and training. Time will be spent evenly between events, guest services and parking teams to get a thorough understanding of the events operation at the Iowa Events Center and valuable knowledge of the events industry.

RESPONSIBILITIES

• Shadow event managers to gain an understanding of how to manage, plan, and execute an event from start to finish in both the convention center and arena.
• Assist with the scheduling of part-time staff – from sending out availability surveys, sending confirmed schedules, to placing staff on “game day” staffing sheets
• Work and supervise events to gain an understanding of how to manage, direct, and motivate part-time staff before, during and after an event – in Convention Center and Wells Fargo Arena events
• Shadow Department Head(s) and other Iowa Events Center staff upon request to gain understanding of tasks each department perform

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Questions? Contact Matt at matthew.cushman@oakviewgroup.com or at 515-343-4381

DESCRIPTION

Your ticket to jumpstarting your career in the sports, live entertainment and hospitality industry. If you’re looking for a place to have the freedom to stretch your creativity and paint the picture of a unique fan experience, we have a place for you. Your work contributes to the lasting memories made from a child’s birthday party at an Iowa Wild hockey game, someone’s very first concert, or friends reliving the glory days at a hairband. You will collaborate and learn from a team with a proven track record of advancing careers in the industry backed by the leading venue management company, Oak View Group. Be a part of a company culture that allows you to feel the rush of adrenaline as the bass drops, the crowds roar, and the horn blows.

RESPONSIBILITIES

• Design digital and print graphics for Wells Fargo Arena and Iowa Events Center
• Create and update website, social media, and email graphics
• Assist in brainstorming content that sets us apart from our competition
• Work with other departments including Food and Beverage, Operations, and Premium Seating

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Questions? Contact gage at gage.schuling@oakviewgroup.com or at 515-564-8059

DESCRIPTION

The Marketing Intern will assist in developing and implementing event marketing plans and promotions for various types of events. We are looking for individuals who want professional level experience and have the initiative, skills and drive to excel. This program will give individuals an opportunity to work alongside professionals in the live entertainment, sports, and venue management industry. The Marketing Intern will support the Iowa Events Center digital and grassroots footprint inclusive of social media, website, digital assets, email, and more. We have an excited spring line-up announced with more to come!

RESPONSIBILITIES

• Assist in developing and implementing event marketing plans and promotions for various types of events
• Assist the Digital Marketing Coordinator in social media management and content creation for the Iowa Events Center and Wells Fargo Arena Facebook, Instagram, X, TikTok, and LinkedIn
• Execute marketing efforts for upcoming events, including creating promotional material and coordinating with partners
• Perform variety of event day responsibilities within the marketing department

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Questions? Contact Morgen at morgen.kuennen@oakviewgroup.com or at 515-564-8059

DESCRIPTION

This intern will work closely with the Operations Department through hands-on learning. This will include how to operate the facility and events through a variety of disciplines like: Set-up and teardown of events, event management, housekeeping, scheduling, recruitment, budgeting, capital projects, and inventory.

RESPONSIBILITIES

• Assist in scheduling personnel and tasks for day-to-day operations as well as event set-up, event management, and event teardown
• Shadow Operations Supervisors to gain an understanding of how to manage, direct, and motivate Operations crew before, during, and after an event
• Learn about the Operations Budget and Capital Expenditure Budget, with how to submit a request for proposal, receive bids, and input invoices
• Informative training with buffer, rider sweepers / scrubbers, walk behind scrubbers, blowers, vacuums, forklifts and other various equipment

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Questions? Contact Kyle at kyle.disney@oakviewgroup.com or at 515-564-8089

For opportunities with CSC Event Security Staff, the security provider for Iowa Events Center, click here.