Click here for the full list of "Policies and Procedures"

AIR CONDITIONING AND/OR HEATING -- As full-time practitioners of energy conservation--and
to keep our fees as low as possible-- we provide air conditioning and/or heating during show hours
only. Air conditioning and/or heating is not provided on move-in or move-out days. Additional charges
will be assessed for air conditioning and/or heating requested during non-show periods.

ALCOHOL -- Alcoholic beverages must be purchased through Ovations, our exclusive in-house
caterer. Additional security may be required for events where alcohol is served.

AMERICANS WITH DISABILITIES ACT (ADA) -- As a facility of public assembly, the Iowa Events
Center (IEC) is sensitive to those with special needs, and complies in all respects with the Americans
with Disabilities Act (ADA) and regulations issued there under. We also require our Customers to
comply with all provisions of the ADA.

ANIMALS -- For the safety and comfort of all our visitors, animals are not permitted in the IEC except
in conjunction with an exhibit, display or performance approved by the IEC. The Customer is
responsible for obtaining all appropriate permits. Guide, signal or service dogs (as defined by Law) are
allowed in the IEC. All sanitary needs for animals are the responsibility of the Customer.

AUDIO SYSTEM -- The IEC staff or their designees are responsible for the house audio system and
they must make any connection made to this system. If an outside vendor needs additional hook-up
to the house sound, there will be a $50 per room per day fee assessed.

BANNERS/SIGNAGE -- Banners, signs, pictures, notices or advertisements may only be placed in
locations, and by methods, approved in advance by the IEC.

BILLING -- For your convenience and clarification, an Event Settlement Sheet summarizing rent,
additional charges and any credits is prepared after each event. Final payment is due upon receipt of
invoice.